Mental health agencies collaborate at staff welcome center on Jefferson Avenue

Wed May 18, 2022 5:55 p.m.

Advisors available to support the community – extended hours

Area social service agencies are collaborating to provide free mental health and trauma counseling at the Johnnie B. Wiley Resource Center, 1100 Jefferson Ave., daily from 1-9 p.m. through May 27.

Counselors are available to provide free, informal support and refer you to other community services.

“There is a team of advisors here to speak with anyone in a relaxed and comfortable atmosphere. There is no paperwork to complete; the focus is on talking, listening and supporting each other,” said Robert Cannata Sr., Vice President of Community Crisis Services. “The center is staffed with counselors from all walks of life, representing multiple agencies, with many abilities to help people with diverse needs.”

There’s also a resource room for kids, with a counselor and soothing age-appropriate activities.

Hosted by the Erie County Department of Mental Health, collaborating organizations include Spectrum Health and Human Services, Crisis Services, Endeavor Health Services, and BestSelf Behavioral Health. Support services are provided by SayYes Buffalo, Spectrum Health’s NY Project Hope Team, Buffalo Urban League’s NY Project Hope Team, WNY Chapter American Red Cross, MVP (Most Valuable Parents), and Feed More WNY.

Spectrum Health and Human Services provides mental health, addictions, rehabilitation, care coordination, housing, and crisis services in locations across Western New York. Founded in 1973, it is also a Certified Community Behavioral Health Center. Visit for more information.